Calming Face Mask with Pro-Vitamin B5 & Lavender Oil

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Description

Relax and comfort your skin with Oriflame Essentials Calming Face Mask, specially designed to soothe and moisturize tired and sensitive skin. Formulated with Pro-Vitamin B5 and calming lavender oil, this gentle face mask helps reduce dryness, restore moisture balance, and provide a cooling, relaxing effect. Its creamy texture nourishes the skin, leaving it soft, smooth, and refreshed after every use. Suitable for all skin types and ideal for regular skincare routine.

Additional information

Weight	250 g
ML	250 ML

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📦 Shipping & Delivery Information

We ship all orders through our trusted logistics partner Shiprocket to ensure fast and safe delivery across India.

All orders are processed within 24–48 hours after confirmation.
Orders are delivered within 3–7 business days, depending on your location.
Once your order is shipped, you will receive a tracking link via SMS / WhatsApp / Email.
Delivery is available all over India.

Please note: Delivery timelines may vary during festivals, sales, or due to unforeseen courier delays.

🔄 Return & Replacement Policy (3 Days)

We offer a 3-Day Return / Replacement Policy from the date of delivery.

✅ Return is accepted only if:

The product is unused, unopened, and in original condition
Original packaging, seals, and labels are intact
Return request is raised within 3 days of delivery

To request a return or replacement, please contact us with:

Order ID
Reason for return
Unboxing video (mandatory)

❌ Non-Returnable Items

For hygiene and safety reasons, the following items are not eligible for return:

Used or opened cosmetic / beauty products
Products without original packaging
Free gifts or promotional items
Items damaged due to customer handling

⚠️ Damaged / Wrong Product Received

If you receive a damaged, leaked, or incorrect product, please inform us within 24 hours of delivery.

Share a clear unboxing video and photos
After verification, we will arrange a replacement or refund as applicable

💳 Refund Policy

Refunds are initiated after the returned product is received and inspected.
Refunds are processed within 5–7 business days.
Amount will be credited to the original payment method used during purchase.

📞 Customer Support

For any delivery, return, or order-related queries, feel free to contact us:

📱 Call / WhatsApp: +91 81153 04560
🕒 Support Hours: 10:00 AM – 7:00 PM (Monday to Saturday)

⚖️ Important Notes

Colors of products may slightly vary due to screen resolution.
Products once opened cannot be returned due to hygiene reasons.
The final decision on returns and refunds rests with ElvaKart after quality checks.