Description
Anniversary gold limited edition Tender Care Multi-purpose Balm in Natural flavour. Perfect for dry skin, lips, cuticles, hands, eyebrows, elbows, feet – and more!
- 99.9% natural origin formula
- Formulated with natural oils, beeswax and vitamin E
- Helps to leave the lips and skin feeling soft, smooth and supple.
📦 Shipping & Delivery Information
We ship all orders through our trusted logistics partner Shiprocket to ensure fast and safe delivery across India.
- All orders are processed within 24–48 hours after confirmation.
- Orders are delivered within 3–7 business days, depending on your location.
- Once your order is shipped, you will receive a tracking link via SMS / WhatsApp / Email.
- Delivery is available all over India.
Please note: Delivery timelines may vary during festivals, sales, or due to unforeseen courier delays.
🔄 Return & Replacement Policy (3 Days)
We offer a 3-Day Return / Replacement Policy from the date of delivery.
✅ Return is accepted only if:
- The product is unused, unopened, and in original condition
- Original packaging, seals, and labels are intact
- Return request is raised within 3 days of delivery
To request a return or replacement, please contact us with:
- Order ID
- Reason for return
- Unboxing video (mandatory)
❌ Non-Returnable Items
For hygiene and safety reasons, the following items are not eligible for return:
- Used or opened cosmetic / beauty products
- Products without original packaging
- Free gifts or promotional items
- Items damaged due to customer handling
⚠️ Damaged / Wrong Product Received
If you receive a damaged, leaked, or incorrect product, please inform us within 24 hours of delivery.
- Share a clear unboxing video and photos
- After verification, we will arrange a replacement or refund as applicable
💳 Refund Policy
- Refunds are initiated after the returned product is received and inspected.
- Refunds are processed within 5–7 business days.
- Amount will be credited to the original payment method used during purchase.
📞 Customer Support
For any delivery, return, or order-related queries, feel free to contact us:
📱 Call / WhatsApp: +91 81153 04560
🕒 Support Hours: 10:00 AM – 7:00 PM (Monday to Saturday)
⚖️ Important Notes
- Colors of products may slightly vary due to screen resolution.
- Products once opened cannot be returned due to hygiene reasons.
- The final decision on returns and refunds rests with ElvaKart after quality checks.
