Privacy Policy

Last Update – 12/19/2025

At Elvakart (“we”, “our”, “us”), accessible from https://elvakart.com, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data in accordance with the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

By using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

Elvakart is an e-commerce platform operating in India.
Website address: https://elvakart.com

2. Information We Collect

a) Personal Information

We may collect personal information when you place an order, create an account, leave a comment, or contact us. This may include:

• Name
• Email address
• Mobile number
• Billing and shipping address
• Order and payment-related details
• Account login information (if applicable)

b) Technical Information

We may automatically collect certain technical information, such as:

• IP address
• Browser type and device information
• Pages visited and website usage data

This information is used only to improve website performance, security, and user experience.

3. Comments

When visitors leave comments on the website, we collect the information shown in the comments form, along with the visitor’s IP address and browser user agent string, to help with spam detection.

Comments and related metadata may be retained to recognize and approve follow-up comments automatically.

4. Media Uploads

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to download and extract location data from images displayed on the website.

5. Cookies

Elvakart uses cookies to ensure proper website functionality and a smoother user experience.

Cookies may be used to:

• Remember login and session details
• Save user preferences
• Enable shopping cart and checkout features
• Improve website performance

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

6. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

• Processing and delivering orders
• Managing user accounts
• Communicating order updates and providing customer support
• Improving our products, services, and website
• Preventing fraud and ensuring website security
• Complying with legal and regulatory requirements

We do not sell, rent, or misuse your personal information.

7. Sharing of Information

We may share your information only when necessary, such as:

• With payment gateways, delivery partners, and service providers for order fulfillment
• When required by law, court order, or government authority
• To protect the rights, safety, and security of Elvakart and its users

All third-party partners are required to maintain confidentiality and reasonable security standards.

8. Data Retention

We retain personal data only for as long as required:

• Order and transaction data – as required by law and accounting needs
• User account data – until the account is deleted
• Comments – retained unless removal is requested

9. Your Rights

Under applicable Indian laws, you have the right to:

• Review the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent where applicable

Requests can be made using the contact details available on our website.

10. Data Security

Elvakart follows reasonable security practices as required under Indian IT laws to protect personal data from unauthorized access, misuse, loss, or alteration.

However, no method of data transmission over the internet is completely secure.

11. Third-Party & Embedded Content

Our website may contain links or embedded content from third-party websites. These websites operate independently and have their own privacy policies. Elvakart is not responsible for their content or data practices.

12. Children’s Privacy

Elvakart does not knowingly collect personal information from children under the age of 18. If you believe a child has provided personal data, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page along with an updated revision date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the details provided on our website.